1 - After to choose the hyperlink insert your user name and password to access your area to download or upload.

 2 - For Download click in the available files is this area to start the download process to your computer.

 3 - For Upload is necessary to view the Internet Explorer like a Windows Explorer. To do that  click in your IE the Page menu, and then click Open FTP Site in Windows Explorer. Sometimes is necessary to put your login an password again. Insert your files from your computer to the available window opened.